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FAQ'S
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Why should I have a video?Videos are powerful tools for businesses and personal events alike, enabling effective communication of brand stories, values, and mission to forge strong audience connections. When it comes to weddings, professional videography is invaluable as it captures not just moments but also the sounds and dialogue that make them truly unforgettable. Unlike photographs, videos offer the ability to relive experiences repeatedly. Investing in professional videography for your wedding is a decision that should not be overlooked. A wedding video creates lasting memories that will be treasured for a lifetime.
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Do you provide photos and videos?Our focus is solely on videography services and we do not offer photography. However, if you require specific still images from our footage, we can accommodate your request upon inquiry.
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Do you cover destination weddings?Yes, absolutely! We are delighted to offer our services for destination weddings. Please feel free to reach out with specific details, and we'll be more than happy to discuss how we can make your destination wedding truly unforgettable.
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Can I create a bespoke package to meet my specific requests?Absolutely! We understand that every wedding is unique, and we're more than happy to create a bespoke package tailored to your specific requests. Whether it's adjusting the hours of coverage, adding special elements, or incorporating specific features into your wedding video, we're here to ensure that your vision is brought to life. Contact us to discuss your preferences, and we can create a personalised package that perfectly suits your needs.
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What type of equipment do you use?We use professional cinema-grade equipment, including Netflix-approved cameras, audio devices, lenses, lighting, and drones.
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What payment methods are available?We accept bank transfer, debit card and Paypal.
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When do I pay and how do I secure a certain date?To secure the date, we kindly ask for a 25% deposit. Two weeks prior to the day of filming, a subsequent 50% payment is required. Upon final delivery of the video, the remaining 25% is due.
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Can we meet up before our wedding day?In all our packages we include a pre consultation which happens over video or phone call. If you are local to us we are happy to meet in person for this. We will always have another chat with you closer to your wedding day to confirm everything in more detail, like timings.
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What are we like on the day?We pride ourselves on being organised, polite, tidy and subtle. We work exceptionally well with other suppliers, including photographers and we make sure to never get in the way. In the past couples have described us as "professional, relaxed, calming... not pushy at all". Whilst another couple said "We felt like they didn’t intrude on any of the big moments of the day, but somehow they still captured every detail perfectly.". We capture every special moment and more, all while remaining discreet and unnoticed.
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How will the videos be delivered?The final videos will be delivered via a downloadable link. We also have an add on service to send out a personalised USB in a gift box.
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Can I pick the music?Typically, we handle the music selection process due to licensing restrictions. However, we are open to discussing your preferences during our consultation, ensuring your satisfaction with the music choice in the final video. Rest assured, we utilise professionally licensed music from trusted suppliers specialising in creating engaging soundtracks. Our careful selection ensures a perfect match to the video brief and the pace of the captured clips. We always make sure that you are happy with the song choice before we go ahead and edit your video. It's important to note that popular mainstream tracks like Beyonce or Adele cannot be used due to licensing restrictions. Nevertheless, the chosen music will be exceptional, making your video truly memorable and unique.
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How long will it take to receive my videos?We aim to have the first draft to you within 6 weeks, however depending on the time of year, the latest we will provide a draft will be 9 weeks at an absolute maximum.
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Can I have the raw footage?Raw footage is available as one of our add on services, please take a look on our pricing page.

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